Terms of service

Terms of Service

1. Overview

This website is operated by Boss Air Suspension. Throughout the site, the terms “we”, “us”, and “our” refer to Boss Air Suspension. By visiting our site and/or purchasing something from us, you agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).

2. Online Store Terms

  • You must be at least 18 years of age or have permission from a parent/guardian to use this site.

  • You agree not to use our products for any illegal or unauthorised purpose.

  • A breach of any Terms will result in termination of your access to our services.

3. Products & Orders

  • All orders are subject to availability and acceptance.

  • We reserve the right to refuse or cancel any order if we suspect fraud, unauthorised activity, or error.

  • Product images are for illustrative purposes only; actual products may differ slightly.

4. Pricing & Payment

  • All prices are listed in Australian Dollars (AUD) and include GST unless otherwise stated.

  • We reserve the right to change prices without notice.

  • Payment must be received in full before goods are shipped.

5. Shipping & Delivery

  • Shipping rates and delivery times are provided at checkout.

  • Once dispatched, we are not responsible for delays caused by couriers or external factors.

  • Risk of loss passes to you upon delivery to the address provided.

6. Returns & Refunds

Our 30-Day Returns & Refund Policy applies to all purchases. Please review it here: [link to your Returns Policy page].

7. Warranty

  • Products are covered by manufacturer warranties where applicable.

  • Warranties do not cover misuse, incorrect installation, or normal wear and tear.

  • To make a warranty claim, contact us with proof of purchase and details of the fault.

8. Accuracy of Information

We strive to ensure all descriptions, pricing, and stock levels are accurate. However, we do not warrant that information on this site is free from errors. If an error occurs, we may cancel or amend your order.

9. Limitation of Liability

  • To the maximum extent permitted by law, Boss Air Suspension is not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

  • Nothing in these Terms excludes your rights under the Australian Consumer Law (ACL).

10. Intellectual Property

All content on this website (logos, images, product descriptions, etc.) is the property of Boss Air Suspension or our suppliers and may not be copied or used without permission.

11. Governing Law

These Terms are governed by the laws of Queensland, Australia. By using our site, you agree to submit to the jurisdiction of the courts of Queensland.

12. Changes to Terms

We reserve the right to update or change these Terms at any time. The latest version will always be posted on this page.

13. Contact Information

Questions about the Terms of Service should be sent to:
📧 sales@bossairsuspension.com.au
📞 1300 855 161